SELF-SERVICE SOLUTIONS

The nation’s most reputable companies rely on our unsurpassed expertise
to confidently communicate to and delight their audiences.

O’Neils technology-driven, data management, print and ePresentment solutions are embodied in a suite of sophisticated web portals, called ONEsuite. The ONEsuite solution is an array of services and internet products that empower you to create and deliver effective marketing, sales and business documents for your audience, in all media formats.

Self-Service
Web Portals for
Data
Management

ONE Collect

O’Neil’s ONEcollect platform is the perfect solution to manage preferences of your audience for multi-channel communications. ONEcollect enables you to present your communications to your audience when they want it, how they want it, and where they want it. You will gain a higher customer retention and will save money by reducing costly print and postage expenses.

ONEcollect allows you to effectively obtain customer preferences by document type. In other words, using ONEcollect, a customer can choose to receive their enrollment materials in print, but all compliance letters electronically. It’s their choice, and ONEcollect manages the entire data collection and selection process.

ONEcollect reaches out to your customers via email, text messaging, IVR, and through the mail. Your audience will be shown the benefits of “opting out” of paper channels, allowing them to choose the omni-channel delivery preference of their choice. When the preferences are captured, ONEcollect sends the customer preferences to our ONEconnect document delivery tool that directs the communication pieces to the selected channel.

ONEcollect is part of our ONEsuite solution, providing an array of services that empower you to create and deliver effective marketing, sales and critical business documents, in all media formats. ONEcollect helps our clients drastically reduce print costs, and provides a higher level of customer service and audience satisfaction.

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Download the
ONEcollect Fact Sheet

Self-Service
Web Portals for

Document Creation
& Document Management

ONE DOC

O’Neil’s ONEdoc solution allows our clients to virtually eliminate their composition and desk top publishing departments by providing a cloud-based composition tool for managing, editing and even creating new document templates.

ONE VMS

O’Neil’s ONEvms (Variable Messaging System) allows our clients to create customized documents with variable text and images. You now have complete control of your content and messaging with ONEvms. ONEvms streamlines template management by providing our clients with a self-service tool to create and edit customized content and messages within a document.

ONE DMS

ONEdms is the perfect solution to create and manage complex document templates, including editing, proofing, composition and production of documents for compliance and regulatory mailings.

ONE CARD

O’NEIL’s ONEcard solution enables you to create and deliver highly customized ID Cards for your target audience, and control your ID Card production process from card design, card proofing, ordering and tracking.

Self-Service
Web Portals for

Printing Solutions

ONEview

ONEview provides our clients with complete visibility into the document production process, with real-time SLA reporting. O’Neil’s ONEview solution provides clients with the ability to manage their document production and proofing process via a customized, online portal. A dashboard provides the status of each document and data file, and allows our clients to edit, approve, and track print and fulfillment production throughout the workflow

ONEcollect allows you to effectively obtain customer preferences by document type. In other words, using ONEcollect, a customer can choose to receive their enrollment materials in print, but all compliance letters electronically. It’s their choice, and ONEcollect manages the entire data collection and selection process.

ONEcollect reaches out to your customers via email, text messaging, IVR, and through the mail. Your audience will be shown the benefits of “opting out” of paper channels, allowing them to choose the omni-channel delivery preference of their choice. When the preferences are captured, ONEcollect sends the customer preferences to our ONEconnect document delivery tool that directs the communication pieces to the selected channel.

ONEcollect is part of our ONEsuite solution, providing an array of services that empower you to create and deliver effective marketing, sales and critical business documents, in all media formats. ONEcollect helps our clients drastically reduce print costs, and provides a higher level of customer service and audience satisfaction.

READ MORE LESS

Download the
ONEview Fact Sheet

Self-Service
Web Portals for
Omni-channel Document Delivery Solutions

ONEconnect

O’Neil’s ePresentment platform, called ONEconnect, helps our clients build stronger relationships with their customers by communicating the way your clients demand. With ONEconnect, every communication touchpoint is available to your customer, including cloud-based applications, such as Box and iCloud, and even social media sites. When a new document is available, ONEconnect will even notify your audience in real-time, via eMail, text messaging, and smart phone notifications.

ONEconnects helps you create a deeper engagement with your audience, while savings millions of dollars in print and postage costs. ONEconnect electronically presents or delivers critical compliance and marketing communications documents, including billing statements, compliance letters, welcome kits, ID cards, contracts, confirms, personalized direct mail and other data-driven communications.

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ONEclick

ONEclick is an administrative tool for electronic archiving and retrieval of documents that have been previously delivered to your audience. ONEclick is also a self-service portal that allows your customers (i.e. Healthcare members, Plan Participants for a Financial service company, etc) to have direct access to their personalized documents for viewing and downloadin

O’Neil can simplify your complex communications and delight your audiences with Omni-channel document delivery.